Accessibility Statement

Accessibility Statement

FactoryPure is committed to ensuring digital accessibility for people of all abilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Last automated accessibility scan: September 7, 2026

Our site is scanned automatically every week, and issues identified are reviewed and remediated on an ongoing basis.

Our Accessibility Standard

 

We use the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as the benchmark for our accessibility work. Our team continually tests, refines, and improves our site against this standard as part of our ongoing commitment to an inclusive shopping experience.

Measures We Take

 

FactoryPure takes the following measures to ensure accessibility of our website:

  • Automated accessibility scans of our site run on a weekly basis
  • Issues found during scans are triaged and remediated by our development team
  • Accessibility is included as a requirement in our new feature and design reviews
  • We assign clear accessibility goals and responsibilities to our team.

Compatibility

 

FactoryPure is designed to be compatible with the following assistive technologies:

  • Recent versions of screen readers (such as NVDA, JAWS, and VoiceOver) used with recent versions of Chrome, Firefox, Edge, and Safari.

Our website is not compatible with browsers older than the last two versions.

Ongoing Improvements

 

Accessibility is an ongoing effort, and we're always working to make FactoryPure better for everyone. This includes some third-party tools on our site, such as product reviews, videos, and checkout widgets, which we're actively refining alongside our vendors.

If you ever come across something that doesn't work well for you, please let us know — we want to fix it.

Feedback

 

We welcome your feedback on the accessibility of FactoryPure. Please let us know if you encounter accessibility barriers:

Email: sales@factorypure.com
Address: FactoryPure, 13814 Lookout Road, San Antonio, TX 78233

We try to respond to feedback within 5 business days.